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Interline User Guide

Geneva Caraga avatar
Written by Geneva Caraga
Updated over 2 weeks ago

πŸ“Œ Introduction

This guide explains how to use the Interline module for searching flight capacity and making bookings between two airlines:

  • Main Airline: The airline using CargoAi platform.

  • OAL Airline: A partner airline with an SPA.

The module supports two types of bookings:

  • Involving only OAL airline.

  • Merged route involving both Main and OAL airlines.

πŸ’‘ OAL - stands for 'Other Airline"
πŸ’‘ Search and booking are using API connection.


πŸ‘‰ Live production link: https://app.cargoai.co/auth/login

πŸš€ Getting Started

To begin using the interline module, please follow the steps below:


✍️ Step 1: Register an account


Each airline agent must register using their own individual work email address.
πŸ‘‰ Register here
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β€‹πŸ” Step 2: Log In


After completing the registration, you can log in to access the platform:
πŸ‘‰ Login here
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⚠️ If you have any issues during registration or login, please contact our support team: support+interline@cargoai.co
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πŸ“¦ How to search and book?

πŸ”Step 1: Perform a search

  • At the top right, you can start begin typing using the office field (which is non-mandatory)

    • You can either type freight forwarder's company name or IATA CASS code (e.g., Schenker or 123456). It will automatically provide matching suggestions.

    • Using this field will provide you the full route with merged flights in the search result.

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Then, you have to fill in:

  • Origin and destination

  • Cargo dimensions

  • Cargo type

  • Once the search icon turns purple, click it to initiate the search.

πŸ’‘ The system uses predefined gateways and connection time rules to generate merged route options when applicable.


πŸ”Step 2: View route options

After the search, you’ll see two types of routing options:
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βœ… Option 1: OAL flights only

  • Shows available capacity for OAL flights only (e.g., LIS β†’ JFK).

  • Ideal if the main airline manages or has already booked the first leg.

  • Booking is for the OAL segment only.

βœ… Option 2: Merged route (Main Airline + OAL Airline)

  • Combines capacity from both airlines to offer a full route.

  • Example:

    • Main Airline: DXB β†’ LIS

    • OAL Airline: LIS β†’ JFK

  • The system automatically connects the two legs for a seamless routing and booking.
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πŸ“„ Step 3: Booking process

πŸ’‘ Based on your selected option, you will be redirected to the following page:

πŸ“¦ For merged route flights:

  • Booking is made under the Main Airline's AWB.

  • API creates a booking that includes all route segments.

  • Example:

    • DXB β†’ LIS (Main Airline)

    • LIS β†’ JFK (OAL Airline)

πŸ“¦ For OAL flights only:

  • Booking is also made using the Main Airline’s AWB.

  • API handles the reservation directly with the OAL airline.

βœ… Once booking is successful, a confirmation will be returned.


πŸ§‘β€πŸ’» Need Help?

For any issues or questions during registration or activation, please contact CargoAi Support Team at: support+interline@cargoai.co

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