Step-by-Step Process
1. Download the template
One essential file must be downloaded:
Schedule Template (Please download the file located below of this article)
2. Fill in the schedule template
Open the schedules-template.xlsx file.
Enter the schedule details in the designated columns.
Follow all formatting and data entry guidelines provided in the template to avoid delays.
3. Share the completed template
Once the schedule file is completed, email it to AA HelpDesk Team: hkiacc@hkiacargo.com
4. Processing timeline
The estimated processing time is within 1 week after submission of the completed file.
Guidelines
Field name | Instructions |
Airline Code | Enter the 2-letter airline code. |
Flight Number | Enter the flight number. |
Origin | Enter the origin airport code. |
Destination | Enter the destination airport code (i.e. HKG). |
Aircraft Type | Input the aircraft type according to the sheet of “Aircraft type”. |
Flight Date | Enter the date in the format DD/MM/YYYY. |
Departure Time (Local) | Enter the local departure time of the flight. |
Arrival Time (Local) | Enter the local arrival time of the flight. |
Day of Arrival | Indicate how many days later the flight will land. For example, a flight departing at 2300 and arriving the next day at 1015 should be marked as 1 |
Available Volume (cbm) | Enter the maximum available volume capacity for the flight. If it’s a first leg schedule, leave it blank. |
Available Weight (kg) | Enter the maximum available weight capacity for the flight. If it’s a first leg schedule, leave it blank. |
💡 Support Contact
For support or questions regarding schedule upload or template usage, contact:
📧 AA HelpDesk Team: hkiacc@hkiacargo.com