Skip to main content
Why can't I register?
Fanny Leong avatar
Written by Fanny Leong
Updated over 2 years ago

There are 2 reasons why you might be having problems registering:

  1. Email

  2. Password

  1. When you are signing up or registering as a new user, please do not to register with your personal email address or the following personal email providers:

  • Yahoo mail

  • Gmail

  • Hotmail

  • Outlook.com

  • Other generic email domains

Instead, please use your corporate email address.

2. Strong passwords should include BIG/small alphabets, numbers and special chars like *&#($^%, etc.
If your password is not strong enough, for example you have only used alphabets or numbers, you will see a RED LINE under the password option.

To create a STRONGER password, add Big/small alphabets and special characters like @!%$^#&*, etc.
Once you see a GREEN LINE under the password, the AGREE button will light up and you should be GOOD TO GO!!!


That's it. We hope this article was helpful!

Did this answer your question?