Usage Rules
Remi Giudicelli avatar
Written by Remi Giudicelli
Updated over a week ago

This section outlines rules that must be followed when using CargoCONNECT. API users who do not adhere to these rules or who otherwise abuse CargoAi servers may have their API privileges revoked, losing access to all endpoints. CargoaAi does not accept any liability for any loss of revenue caused by the disabling of API access for misuse.

Maximum API Connections and other Abusive Practices

If a user causes an excessive number of connections within one minute, an automated process will disable API access. The limit will never be approached under normal API use and cannot be manually reset or increased.

Unlawful bookings, use of inaccurate location, identity and point of sale information and other similar unlawful, fraudulent, abusive and improper uses of our software and the carrier data, including any activity that poses a security risk to CargoAi or its airlines partners, are strictly prohibited.

Changing Rates & Data Forwarding

The rate returned in the availability and rates endpoint is the actual price the airline has pushed to us and the price the forwarders shall pay.

When a customer sends data from the CargoAi CargoCONNECT to another company that is not an active user of the CargoAi API, this is considered data forwarding or forward distribution. This includes both selling content and giving it away for free.

Changing this rate for any reason or forwarding this rate is strictly forbidden for any purpose other than for making and servicing bookings. Similarly, further modification, adaptation, copy, or other exploitation of the carrier data for any other purpose than making and servicing bookings is strictly prohibited.

Caching of API Results

Some caching may be implemented on your end, however please consider the volatile nature of the airfreight data "commodity"! There is no static content included in the CargoAi APIs and the data across all endpoints will change frequently. We recommend not caching any API results, to ensure the presented information is always as accurate as possible and bookings have the best chance of succeeding and being accepted by our airline partners' systems.

We hope you find this article useful!

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