To initiate the Pay Out process for CargoWALLET, you'll need to go through our KYB (Know Your Business) procedure.

We require you to provide us with your Business Registration Document(s)

Additional documentation may be requested on a case-by-case basis.

Your KYB process typically takes 5-7 business days, provided all required documents are submitted correctly and in full.

Please remember that the successful completion of KYB is a prerequisite before you can use our Pay Out feature. If you have any questions or need assistance, our support team is here to help at support+wallet@cargoai.co.

We hope you find this article useful!