There is a CargoAi booking request from a forwarder pending your response concerning a booking request.

If you are a registered CargoAi airline user, to find and respond to them, you can:

Login to URL https://app.cargoai.co if you are a registered CargoAi airline user Select SHIPMENTS to locate the required booking request and click the blue (i) to view it.

You should see a screen similar to hereunder screenshot.
Locate the required booking request, clicking (i) to open the request.


Add the AWB info if required.
You can choose to click the REJECT or CONFIRM BOOKING button.

Use the CHAT feature, area circled in green, to chat with the forwarder.
Type your response in area circled in red.
Select ENTER or click the arrow icon (circled in green) to send your response.

We hope that the above helps, otherwise please email support@cargoai.co with any queries you might have and we will do our best to assist.

We hope you find this article useful!

Note: Images shown here are for illustrative purposes only.

CargoAi reserves the right to change the actual screen layout without prior notice.

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