How do I understand and pay the PayLater invoice?
Fanny Leong avatar
Written by Fanny Leong
Updated over a week ago

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You do not need to manually pay the PayLater Invoice, as long as you have the sufficient funds in your PrePaid Balance, where it will be automatically deducted.

In that case, when will the funds be deducted?

Due dates for the different PayLater payment methods

This will depend on when the booking is made and which PayLater payment method was chosen. Please refer to the table below:

PayLater 30days

PayLater 60 days

When Booking was made

Between 1st - 15th of current month

Funds deducted on 16th of next month

Funds deducted on 16th of following month

EXAMPLE:

Booking made 8th January

Invoice sent on 1st February (including all bookings made between 1st - 15th January selected PayLater30)

Invoice sent on 1st March (including all bookings made between 1st - 15th January that selected PayLater60)

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Funds deducted 16th February

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Funds deducted 16th March

Between 16th - end of current month

Funds deducted on 1st of following month

Funds deducted on 1st of third subsequent month

EXAMPLE:

Booking made 17th January

Invoice sent on 16th February (including all bookings made between 16th - 31st January that selected PayLater30)

Invoice sent on 16th March (including all bookings made between 16th - 31st January that selected PayLater30)

⬇️

Funds deducted on 1st of March

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Funds deducted on 1st of April

NOTE:

Funds are always deducted from the Prepaid Balance.

Invoices are automatically sent out to user’s office finance email address.

There will be an invoice per currency.

You will receive each invoice for payment due date of 30 days and/or 60 days separately.

Understanding the terms on the PayLater invoice

An invoice may include the following items:

AWB booking confirmed amount - before corrective charges and other costs, depending on the time of shipment

AWB final amount - including corrective charges and other costs depending on the time of shipment

Adjustment - AWB final amount with charges - AWB booking confirmed amount already paid in previous invoice

Adjustment - Dispute

PayLater Fee - PayLater service fee of 2% for 30 days and 4% for 60 days will be charged

Late Payment Fee - If your Prepayment funds did not have sufficient funds on the time when CargoAi processed deduction on Payment due date, late payment fee will be automatically charged after first attempt.

  • First attempt: On the payment due date, CargoAi will deduct the amount owed from your Prepayment funds.

  • If the payment is unsuccessful after the first attempt, then the Late payment fee will apply and WALLET is blocked automatically

  • CargoAi will retry to deduct funds on the next available business day until the payment is successful.

Late fees of 3% per month apply. If your WALLET is Blocked, it will result in the inability to make eBookings.

We hope you find this article useful!

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