Skip to main content
All CollectionsCargoWALLET
How To Reset My CargoWALLET Password
How To Reset My CargoWALLET Password
Ruby Wausi avatar
Written by Ruby Wausi
Updated over 2 weeks ago

You may need to reset your CargoWALLET password in the following situations:

  1. You have forgotten their password.

  2. You are pre-boarded and need to set up your password for the first time.

Steps to Reset Your Password

1. Go to the Login Page

  • Navigate to the CargoWALLET login page.

  • Click on the "FORGOT PASSWORD?" link.


    2. Enter Your Email

    • Input the email address associated with your CargoWALLET account.

    • Click "Reset Password" to receive a password reset email.


      3. Check Your Email

      • Open the email inbox associated with your CargoWALLET account.

      • Look for an email with the subject line "Reset Your CargoWALLET Password."

      • Click the "Reset my password" button in the email.


If you do not receive the reset email within a few minutes, check your spam or junk folder. If the issue persists, contact CargoWALLET support for assistance: support+wallet@cargoai.co

4. Set Your New Password

  • Enter your new password in the provided fields.

  • Confirm the new password.

  • Click "Reset Password" to save the changes.

5. Log In With Your New Password

  • Once the reset is successful, you will be redirected back to the login page.

  • Enter your email and the new password to access your CargoWALLET account.


    We hope you find this article useful!

    Note: Images shown here are for illustrative purposes only.
    CargoAi reserves the right to change the actual screen layout without prior notice.

Did this answer your question?