If you're looking to transfer funds from your CargoWALLET to your designated bank account, our Pay Out feature makes the process seamless.
Before You Begin
Before requesting a Pay Out, ensure you've completed the following two essential steps:
Submit Your Bank Account Information
Ensure your bank account details are submitted in your CargoWALLET account.
Complete KYB (Know Your Business) Process
For your first Pay Out request, complete the KYB process. Please do note that the beneficiary name and account must match the company name, as we do not accept individual accounts. This one-time verification ensures the security and compliance of financial transactions.
Refer to the article What documents are required to complete my KYB process? for details on required documents.
How to Request a Pay Out
Ready to request a Pay Out? Follow these simple steps:
Log into your CargoWALLET account
Visit your CargoWALLET Management page.
Click on the Pay Out icon
Note: The Pay Out feature is currently in progress. Until it is ready, you can make Pay Out requests via email to cargowallet@cargoai.co.
Set Your Pay Out Frequency:
Customize your Pay Out schedule. Choose regular intervals (e.g., weekly or daily) or set triggers for when your CargoWALLET balance reaches a specific threshold.
You can refer to the article Setting Up Automatic PayOuts.
Requesting a Pay Out is a convenient way to transfer funds from your CargoWALLET to your bank account. Keep an eye out for updates on the Pay Out feature.
Remember to complete the KYB process for your first request.
If you have any questions or need assistance, our support team is here to help at support+wallet@cargoai.co.
We hope you find this article useful!