FAQ

Articles that answer general and account-related questions

19 articles in this collection
Written by Fanny Leong and CustomerSuccess Crew

Account

How do I change my account password?

Written by Fanny Leong
Updated over a week ago

What if I forgot my account password?

Written by Fanny Leong
Updated over a week ago

Why can't I register my email?

Written by Fanny Leong
Updated over a week ago

Can I change the email address for my account?

Written by Fanny Leong
Updated over a week ago

Why is my password not accepted?

Written by Fanny Leong
Updated over a week ago

General

Where can I find the Airline/GSA contact

Written by Fanny Leong
Updated over a week ago

Learn more about CargoAi System

Written by Fanny Leong
Updated over a week ago

CO2 Emissions

Written by Fanny Leong
Updated over a week ago

OTP Login issues

Written by Fanny Leong
Updated over a week ago

How to upload market & contract rates

Written by Fanny Leong
Updated over a week ago

Subscribe to CargoAi newsletter

How to subscribe to CargoAi newsletter

Written by Fanny Leong
Updated over a week ago

Airlines connected to CargoAi services

See which airlines are integrated to our services and our roadmap of services

Written by Fanny Leong
Updated over a week ago

Why can't I see the live chat?

Chat with us by activating cookies

Written by CustomerSuccess Crew
Updated over a week ago

Blocked on the home page ?

Written by CustomerSuccess Crew
Updated over a week ago

Who's behind CargoAi?

Written by Fanny Leong
Updated over a week ago

Guide to shipments' progress

Written by Fanny Leong
Updated over a week ago

Booking status

Written by Fanny Leong
Updated over a week ago

Using Track & Trace

Written by Fanny Leong
Updated over a week ago

eQuote and Booking flow

Written by Fanny Leong
Updated over a week ago