How can I Top-Up my WALLET?
Fanny Leong avatar
Written by Fanny Leong
Updated over a week ago

If you wish to top-up your WALLET, it must be ACTIVE.

If you want more information about how to activate your WALLET, please refer to this article : HOW TO ACTIVATE MY CARGOWALLET

Step-by-Step Guide

  1. Click on the WALLET logo to access WALLET Management page.

  2. Click on the ''Top Up'' button to access to the Top Up page.

  3. Select the currency and the payment method you wish to use. Next, type the amount that you want to top up. At the moment, CargoWALLET supports

    1. 30+ currencies

    2. 2 methods to Top-Up

      1. LOCAL BANK TRANSFER (for selected currencies). Local Bank Transfer is currently only available to the users whose Offices are based in USA (USD), UK (GBP & EUR), Canada (CAD) and EU countries (EUR).

      2. International Bank Transfers (SWIFT) is available to all users.

    3. For more information on currencies - read more

  4. You're now ready ! Please click on the ''TOP UP MY WALLET'' button to confirm your top up details. An invoice will be automatically sent to your registered office finance email with bank details to proceed with the payment.

    Your CargoWALLET Prepaid Balance will be updated as soon as we receive the funds. Please note it may take few days to receive your funds depending on your bank.

  5. Feel free to click on the ''INVOICE'' button if you want to download the invoice with the bank details (note the invoice can be downloaded at this stage).

Note :

You are only able to top-up the ''Prepaid Balance'',

''PayLater'' balance can't be topped up.

We hope you find this article useful!

Note: Images shown here are for illustrative purposes only.

CargoAi reserves the right to change the actual screen layout without prior notice.

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