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General FAQ
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Popular articles
What if I forgot my account password?
If you have forgotten or lost your CargoAi password, fret not! At the sign-in page, click on FORGOT PASSWORD? You will b…
What is a GSA?
GSA (or general sales agent) is a sales representative for an airline in a particular country or region. GSA will help t…
‘In-app’ Track & Trace available
Introducing ‘In-app’ Track & Trace (all users) After an eBooking is confirmed, the new Track & Trace card on the Shipmen…
Master list of airline charges & their charge basis
We are always here to support your internal mapping process in the best possible way. However, a master list with all ai…
Best practices for testing our CargoCONNECT APIs
Our success story relies not just on a great product. We understand that there is never a downtime in the air cargo ind…
Airlines connected to CargoAi services
CargoAi is growing fast, and thanks to our unique eQuote features, you are able to access 100% of cargo carriers from ou…