🛒
CargoMART
98 articles
Topics
Getting Started & Account
Account setup login subscriptions and platform basics
49 articles
Bookings & eAWB
How to search book manage and cancel shipments including eAWB
31 articles
Payments
CargoMART Payments prepayment PayLater and booking payment options
18 articles
Airline App
Rate uploads schedule management and airline-specific features
26 articles
Market Insights & Tools
Benchmark dashboard market insights and analytics tools
16 articles
SAF
Sustainable Aviation Fuel purchasing and offset options
3 articles
HKIA
Hong Kong International Airport specific guides and templates
6 articles
More articles
‘In-app’ Track & Trace available
Introducing ‘In-app’ Track & Trace (all users) After an eBooking is confirmed, the new Track & Trace card on the Shipment Details page can n…
CargoSHIELD+ Protection Against Delays & Damage
updated Aug19th,2025 Deliver with confidence. CargoSHIELD+ is a smart, optional protection you can add to any shipment directly within your…
Enable multiple email to receive shipments' Track & Trace updates made on CargoAi
Once your CargoAi shipment booking has been confirmed, you can enable the shipment's Track & Trace updates to be sent to you (i.e. your Carg…
How to find local origin agent contact details for my import shipment?
After booking your import shipments via our CargoAi agent network, follow the following steps to find the contact details: 1️⃣ Step 1: Open…
Setting up Email / In App Notifications (Alerts)
We've made it SUPER EASY for you to set up your email / In App notifications! Select your account at the TOP RIGHT CORNER of the screen Sele…