General FAQ
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Articles
How do I change my account password?
For security reasons, it will be good to change your account password. To do this: Click the user icon on the top right of the display. Sele…
What if I forgot my account password?
If you have forgotten or lost your CargoAi password, fret not! At the sign-in page, click on FORGOT PASSWORD? You will be redirected to the…
What is a GSA?
GSA (or general sales agent) is a sales representative for an airline in a particular country or region. GSA will help the airlines it repre…
Who's behind CargoAi?
We are a Singapore-based company. Half of the team is in Singapore while the rest is all around the world ! The team is a perfect combinatio…
Why is my password not accepted?
To protect our valued customers' account security, CargoAi has implemented a strong password policy. Your password must fulfil ALL of the fo…