CargoMART Guide
8 articles
Blocked on the home page ?
It can happen that you are not able to navigate on the application. To solve this, you have to SIGN OUT and SIGN IN again. Sign out: Then si…
Booking status
You will see the process timeline at the top of each eQuote or eBooking record to enable you to track the shipment efficiently. There are 4…
CO2 Emissions
Need more information about, CO2 tracking and emissions? Just click on CO2 Track & Trace . Scroll down to the FAQs for more information on C…
eQuote and Booking flow
On certain pages such as quote detail or quote cart, you would have noticed the timeline at the top of the page. This shows the quote's prog…
Guide to shipments' progress
At CargoAi , we provide 4 statuses for the shipments. It is the default status. The booking is confirmed and the forwarder has to deliver th…
Learn more about CargoAi System
To learn more about CargoAi system : Connect to https://www.cargoai.co Scroll down the screen until you see PRODUCT TOUR option on the left…
Using Track & Trace
You need to have a valid AWB (11 numbers) before you can take action. If you have only the HAWB or other shipment references, these cannot b…
Why can't I see the live chat?
Some functions of CargoAi are based on cookies. Our live chat is one of them. To chat with us, please turn on your browser cookies and add t…