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Adding dimensions for flight search
There are two ways you can add cargo dimensions before searching for flights: Piece by piece Select DIMENSIONS on the right Add the required…
Autofill shipment dimensions when searching for flights
The most advanced 'cargo dimensions' autofill in the industry is here! A quick copy/paste from an email or upload from excel, no more time-c…
Create search templates
Every time you search for available routes - it will be saved automatically for your easy access for up to 30 days. They are found on the LE…
Custom departure date pre-fill
Now you can set up your default pre-filled departure date for the CargoAi home page, whether it is for +1 day from today or +10 from today,…
Customize your search results using shipment dimensions
You can search for a good number of matching cargo aircraft just by searching from our main search page. However, our system can perform mor…
Delete a search template
If you have too many search templates or you want to delete those that you don't use often, you can remove them as follows from the search t…
How to search for flights with BUP (Bulk Unitization Program) option
Just follow hereunder steps to request BUP (Bulk Unitization Program) with any quote or booking request on our platform BUP can be found on…
SEARCH button is not working
Please ensure you have input the flight destination, a valid date, weight and volume. If information is missing, PINK prompts will be seen a…
Unable to add dimensions in Search
Problem: You are trying to add the cargo dimensions to search for a cargo flight but you find that you are unable to do this. Fix: The scree…
Use a search template
To use a template you have created: From the top pull-down menu, click SEARCH. Locate the required search template from either the "Recent…
What are the mandatory fields to fill before I can perform a search?
Before you can click the search button, you need to fill in these mandatory fields: Origin Destination Departure (Date) Goods Type Piece(s)…
What does “shipment is screened” mean?
"Shipment is screened" means that the consignment has been checked for security threats using approved screening methods and technologies pr…
