Book
12 articles
Advance Booking
Now you can skip the search and start planning your monthly shipments or, submit bulk shipments with one click. What is Advance Booking ? As…
Automatic AWBs are available for ....
Automatic AWBs are now available for the following airlines: AirBridgeCargo DHL Aviation Etihad Airways TAP etc. Just click 'BOOK NOW' on se…
AWB needs to be amended/changed
There are likely 2 scenarios: User wants to use a specific AWB, but an automatic AWB was assigned. The quickest and best thing to do is to C…
AWB required to make booking
Great news!! Automatic AWB is now possible for some airlines that are connected to CargoAi!! Once you make a booking, you will see the AWB n…
Book button missing
If you are searching for a flight but do not see the BOOK button for a specific airline, this could mean that: you are a registered user, bu…
Can I book from other airports, other than the origin airport ?
Yes. However, you can only make quote requests and bookings from the origin country's airports which you had registered with, during sign up…
Can I modify my bookings?
Yes you can! This feature is now available for ALL airlines except Air Europa Cathay Cargo Please note that we do not allow for modification…
Complete overview of eAWB
An eAWB is an electronic version of the traditional Air Waybill (AWB), which is a legal contract between the shipper and the carrier that de…
How do I make a booking?
There are two ways to make a booking. 1. The quickest way is as follows: Search for flight First, search for the required flight sector for…
How to cancel a booking & is there any fee for this?
Do you need to cancel a booking ? This is what you do. You can cancel a booking only if the shipment is still in BOOKING CONFIRMED status. T…
Where can I find the Airline/GSA contact
To locate Airline/GSA contact, you need to be registered on CargoAi system. In addition, the airline/GSA contact available will only be thos…
Why can't I make any booking?
We are currently integrating many airlines on our platform, which probably includes the airline which you how are searching for. If you use…